A recent collaboration between USC’s Information Technology Services (ITS) and the Provost’s Office has successfully modernized student support services, improving communication and case management across key departments. The Enrollment Services Case Management Implementation project (askUSC) utilized Salesforce Case Management & Marketing Cloud to replace outdated systems, increasing efficiency for Enrollment Services, Admissions, Financial Aid, and… Continue reading Elevating the Student Experience with askUSC
Author: Ryan Rozan
Powering Holistic Advising Campuswide with Salesforce for Student Success
During Cloud for Good and USC’s collaboration—a two-phased technology transformation—Cloud for Good helped USC design and build an enterprise-wide advising system that supports student success.
Daily Trojan: USC launches new academic advising platform, Advise USC
USC’s Office of the Vice Provost for Academic Programs officially launched Advise USC, the University’s newest academic advising platform in a University-wide email Tuesday.
Advise USC marks university’s largest investment in academic advising in a generation
New platform will give advisors a “360-degree view” of student need based on data and trends.
Advise USC is Live!
On June 27th, we celebrated the launch of Phase One of the Advise USC initiative by welcoming sixty advisors from our pilot groups into the live Advise USC platform – our new state-of-the-art advising tool for USC. Students in pilot group programs were granted access to their self-service portal on July 17th. On August 7th,… Continue reading Advise USC is Live!